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800-333-5643 | SALES | SERVICE | PAY INVOICE

Home
Products
Brands
- AGFA
- Americomp
- AmRad
- Bennett
- Carestream
- CoRE Labs
- CPI
- Del Medical
- EDI
- Fuji
- GE Healthcare
- IMAGE Information Systems
- InnoVet
- Konica Minolta
- Kubtec
- LG
- Medlink
- OrthoScan
- Paxerahealth
- RADinfo SYSTEMS
- Radmedix
- Rayence
- Sedecal
- Source-Ray
- Spellman
- Surgical Tables
- Toshiba
- Tuttnauer
- TXR
- Universal
- Vieworks
- VIVA DR
- Ziehm
- 20/20 Imaging
TECHNICAL SERVICES
COMPANY
SALES

Customer Satisfaction Survey

To ensure that you are receiving quality service each and every time, please answer the following questions.

How likely are you to recommend Chesapeake Medical Systems to a friend or colleague?
- 10 - Extremely likely
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Not likey
How much effort did you personally have to put forth to handle your service request?
- 10 - Very low effort
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Very high effort
How satisfied are you with the technician's performance in servicing your Imaging System or Digital equipment?
- 10 - Extremely satisfied
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Extremely dissatisfied
Now, thinking about your experience with Chesapeake Medical Systems starting from your first contact through completion of the work, please rate each of the following key areas of your service experience.
The professionalism of the customer service representative who scheduled the service
- Excellent
- Good
- Average
- Poor
Their ability to offer you an appointment at a time that met your expectations
- Excellent
- Good
- Average
- Poor
Their ability to offer you an appointment at a location that met your expectations
- Excellent
- Good
- Average
- Poor
The friendliness of the technician
- Excellent
- Good
- Average
- Poor
The technician arriving during the scheduled time frame
- Excellent
- Good
- Average
- Poor
The quality of the finished job
- Excellent
- Good
- Average
- Poor
The professionalism of the technician who performed the service
- Excellent
- Good
- Average
- Poor
Are there any additional comments you would like to make about your overall experience with Chesapeake Medical Systems?
Would you like to receive a call from Chesapeake Medical Systems and address any unresolved issues with your x-ray service?
- Yes – Please have Chesapeake Medical Systems call me
- No
Your Facility Name*
Contact Name*
Email*
Contact Phone*
Thank you for taking the time to complete this survey!
Phone
This field is for validation purposes and should be left unchanged.

Chesapeake Medical Systems, Inc. – Main Office

8249 Teal Drive, Easton, MD 21601
Phone: 800-333-5643
Fax: 410-228-4561

Baltimore Office & Warehouse

1209 Bernard Dr., Baltimore, MD 21223