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Customer Satisfaction Survey

To ensure that you are receiving quality service each and every time, please answer the following questions.

How likely are you to recommend Chesapeake Medical Systems to a friend or colleague?
- 10 - Extremely likely
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Not likey
How much effort did you personally have to put forth to handle your service request?
- 10 - Very low effort
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Very high effort
How satisfied are you with the technician's performance in servicing your Imaging System or Digital equipment?
- 10 - Extremely satisfied
- 9
- 8
- 7
- 6
- 5
- 4
- 3
- 2
- 1 - Extremely dissatisfied
Now, thinking about your experience with Chesapeake Medical Systems starting from your first contact through completion of the work, please rate each of the following key areas of your service experience.
The professionalism of the customer service representative who scheduled the service
- Excellent
- Good
- Average
- Poor
Their ability to offer you an appointment at a time that met your expectations
- Excellent
- Good
- Average
- Poor
Their ability to offer you an appointment at a location that met your expectations
- Excellent
- Good
- Average
- Poor
The friendliness of the technician
- Excellent
- Good
- Average
- Poor
The technician arriving during the scheduled time frame
- Excellent
- Good
- Average
- Poor
The quality of the finished job
- Excellent
- Good
- Average
- Poor
The professionalism of the technician who performed the service
- Excellent
- Good
- Average
- Poor
Are there any additional comments you would like to make about your overall experience with Chesapeake Medical Systems?
Would you like to receive a call from Chesapeake Medical Systems and address any unresolved issues with your x-ray service?
- Yes – Please have Chesapeake Medical Systems call me
- No
Your Facility Name*
Contact Name*
Email*
Contact Phone*
Thank you for taking the time to complete this survey!
Name
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WHAT SETS US APART?

We take pride in our work, and work hard to exceed our customers' expectations and maintain our impeccable reputation.

Here are a few of the things that set us apart:

Unparalleled 24 x 365 Customer Service
Highly Trained and Certified Field Engineers
Customized Turnkey Solutions
End-to-End Project Management
Authorized Dealer of all Major Manufacturers

Whether it’s CR, DR, Networking, PACS or peripherals, we have the connections, products, and people to solve virtually any radiologic situation.

Latest News from CMS

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New Jersey clinic finishedposted by Mike Halsey

pbj 8.30.23 001

Delaware ortho clinic upgradeposted by Mike Halsey

Ortho upgrade complete!posted by Mike Halsey

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